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Cancellation of Plan

weirongisaacteo
Level 2

Hi,

 

I would like to cancel my plan but I am unable to dial-in to the landline provided on your website from my current location. I'm also unable to access TPG's network and hence am unable to receive the OTP needed for signing in since I can't receive any messages on my TPG number. Could I get some assistance to cancel my plan?

 

Thank you.

1 REPLY 1
Ahra_G
Moderator

Hi @weirongisaacteo

 

Help is here! Please PM us with your TPG username or customer ID and we'll go from there. 

 

Thanks! 

Ahra_G