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Cannot log in to My App

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Level 1a
How to log in to my tpg app?
Username or customer means what ?
Would like to check real-time usage .
1 REPLY 1
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Moderator

Hi @JessTan 

Welcome to the community,

Username and  Customer ID is given by tpg when you sign with us. You have to enter Username or Customer ID , all username should be in lowercase. You may confirm your username/password credentials by logging into the web mail portal.

 

Regards,

Sajal