Cannot make or receive calls

[ruveesha]

Hi,
Since Sunday (10/01/2021), I cannot make or receive calls when I'm at home. Same problem with SMS. If I drive to another suburb, then I can make/receive calls. Anyone else have this problem?

[Riezl]

Hi @ruveesha, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link; How do I private message (PM) in the community