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Cannot make voice call

BillyA
Level 2

Is anyone else having this same issue, I wonder? I noticed the issue happend to me on 29 Feb 2024. I can receive SMS OK but can't make voice call. I have a feeling TPG accidently removed my account/service.

If TPG support is reading this please help. As this is crucial issue to solve. How am I suppose to call emergency 000 (if I need to) if I cannot make voice call?

2 REPLIES 2
Ahra_G
Moderator

Hi @BillyA,

 

We're here to help and check your service. Please send us a private message and we'll pull up your account. 

 

-Ahra_G

BillyA
Level 2

Hi @Ahra_G @,
Thanks for your reply and your offer to help.

I've decided to resolve the issue by swtiching to another provider. Thanks for all the fish.

Goodbye.