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Couldnot make call

6489483
Level 2
I couldnot make call and send message and neither could use mobile data. When trying to make call it says account expired or I sufficient balance. Please help how can it be fixed.
1 REPLY 1
Dann
Moderator

Hi @6489483 

 

Welcome to the community!

 

We can definitely check your mobile service status to determine if there is an issue. Kindly private message to us the following:

 

TPG Mobile number:

Account number:

Account holder's name:

 

Here's a link on how to send a private message.

 

How to send a private message to the Community 

 

Regards,

Dann