Welcome to the community!
We can definitely check your mobile service status to determine if there is an issue. Kindly private message to us the following:
TPG Mobile number:
Account holder's name:
Here's a link on how to send a private message.
My elderly mother is at risk because my mobile is dropping out and I need this to call her doctors; hospital and ambulance -I cannot get any help after nine days now - how is this service?
We sent you a Private Message and awaiting response for your best contact number and preferred time so we can have our Mobile Specialists to contact you and rectify the issues affecting the mobile service.
I have been seeking help for eight days due to mobile phone drop outs constantly- no reply - need urgent resolution have sick elderly family member