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Data barred

0432164064
Level 2
Hi i got a text saying my data has been barred. Can this be fixed?
Also i got a text saying i got increased data from next month but need it now as im without other internet. Thanks
1 REPLY 1
Angeli
Moderator

Hi, 

 

Welcome to TPG Community! 

 

I can confirm that your data allotment has been exhausted already and the next account renewal is on 25/02/2021 as to which the new plan will take effect. Unfortunately, it is not possible to do an early renewal but you have an option to make a top up, so you can use your mobile data. Excess data costs $10 per 2GB blocks. 

 

Let me know if you need anything else. 

 

Best regards, 

Angeli