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Delay in receiving voicemail

littlegypsy
Level 3

In the last 2 weeks, three voicemail messages were delayed by 4-5 DAYS before they appeared in my mobile phone. They were all from different senders. This has never happened before. It is not due to the storms yesterday because all three messages were sent before the bad weather this week. No problems with voicemail before the last 2 weeks. Today I sent myself 2 test voicemail messages (from my landline to my mobile). One voicemail came through quickly, the second did not come through at all. I have mobile data turned on. I can receive and send calls and SMSs. It is voicemail that is the problem.

Anyone else have this problem? Any solutions?

1 REPLY 1
Aubrey
Moderator

Hi @littlegypsy, we'd like to take a closer look in to this. Have you tried deactivating/reactivating your voicemail yet?

 

Please send us a PM and we'll go from there.