Expired account

[6141050]

Hi TPG Team
i'm Receiving a voice message on my mobile when making calls saying " account about to expire call service team".
Checked my acount and there are no outstanding balances

[BasilDV]

Hi @6141050 

Welcome to the Community!

We were able to locate your account using your community details and was not able to detect any fault.

We've refreshed your outgoing calls, which you may now try if you'll receive the same message.

You may also check the article that we've created for some troubleshooting. Check this link.

Let us know if you need further assistance.

BasilDV