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Fail to sim activation

uptniroj26
Level 2

I got a sim but i am getting trouble to activate my sim. I see the video you send me but I didn't find the option to activate sim , i see port in failed. I send you a picture of that .

1 REPLY 1
Anonymous
Not applicable

Hi @uptniroj26,

 

Welcome to the community!

 

We've created an article that will guide customers on how to activate their TPG SIM card.

 

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

Regards,