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Flew to northern territory and now i camt make phone calls. But i do have data and i can send sms's

Bill
Level 2
Hello
Im from Sydney and my mobile works fine. However i flew to northern territory and now i can't make phone calls. However i do have data and i can still send and receive sms's
1 REPLY 1
BasilDV
Moderator

Hi @Bill,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have checked the account.

 

We understand that you were able to speak with our Mobile support team and was guided with some troubleshooting. We can now detect a national call usage, which confirms that the service is now working.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV