Get online support
Hi @Cri,
Welcome to TPG Community!
How to Enable / Disable the International Roaming?
1. Log in to TPG My Account
2. Select Settings.
3. Use the ON/OFF toggle switches to enable or disable your International Roaming.
4. Read and understand the “Important Information” before enabling the International Roaming.
5. Once PAYG International Roaming is enabled, you will receive an email and SMS.
For more info: TPG Mobile International Roaming - FAQ
https://community.tpg.com.au/t5/SIM-Only-Plans/TPG-Mobile-International-Roaming-FAQ/m-p/5156/highlig...
If you need further assistance, shoot us a PM with your account details.
How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
Regards,
Daisy_Dhen