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How do i verify if an email from tpg is not a scam

Bearfred
Level 2

I received an email from tpg to say that they were unable to pay a bill with my credit account.

I only pay with a debit account

the from address is as follows [notifications@tpg.net .au {invoice_798r79696473781678@iinet-connect.info}

is that a real tpg address as I checked my account and it states no money owed

Regards Fred

1 REPLY 1
BasilDV
Moderator

Hi @Bearfred

 

We can confirm that the email you received is not from us.

 

You may check this article for some info:

We always advise customers to check their account online for any payment concern email they receive.

Block or report the email address to avoid receiving emails from the said address.

 

BasilDV