I am overseas and I have No Service. What is going on?

[shireenbangah]

I can’t reset my password because novus/tpg.com.au says server not responding. Secondly, why do I need to activate international roaming? I can’t activate it as I. Amy get into My Account

[Ahra_G]

Hi @shireenbangah, 

Let's get this sorted out. Please send us a private message so we can assist further. 

Thanks! 

Ahra_G