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I haven't received my SIM card

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phoebe95
Level 2

I ordered a SIM card from TPG on 17/07/2020, and received an email saying its been shipped on 20/07/2020. However, i still havent received the SIM card. I would appraciate it if someone could check the card's status for me

1 ACCEPTED SOLUTION

Accepted Solutions
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter