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International Roaming not working

Hmmmm
Level 2

I turned on international roaming before I left Australia and as soon as I was overseas I can connect to the local networks and receive calls and text but I cannot make any calls or texts. I am using all the correct prefixes but every time I make a call it sais "Call Failed"

 

Please Help

 

George

1 REPLY 1
Ahra_G
Moderator

Hi @Hmmmm

 

You may want to check out the article about TPG Mobile International Roaming - FAQ.

 

If the issue persists, let us have your TPG mobile number via PM so we can check the status of your Roaming Service. 

 

Thanks! 

Ahra_G