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International call quality extremely poor

Saky
Level 2
Level 2
‎20-09-2018 10:08 PM

I have recently subscribed to the TPG$30 plan with 100 free international calls. However, the international connection is so poor that you cannot have a comprehensible conversation. Virtually impossible I would say. Is it me, my phone or the TPG international connection? Am I getting a raw deal for the 100mts of the international calls? Please advise, and correct if possible.

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Anonymous
Not applicable
‎21-09-2018 09:41 PM

Hi @Saky,

 

I've seen that you have been in touch with one of our Mobile Specialists this has been raised for further investigation.

 

Rest assured feedback will be provided by our Mobile Support Team where is available.

 

Please see our response on your other post located here.

 

Let me know should you require further assistance.

 

Regards,

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