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International roaming not working- India

ttt94
Level 2

Hi,

I am in India right now. I activated international roaming through the TPG website. 500$ had also been deducted from my account. But I am not able to register to any mobile network.

Any help appreciated.

Thanks in advance.

Teenu

1 REPLY 1
Shane
Moderator

Hi @ttt94,

 

Welcome to the community!

 

I was able to locate your account using your community details and confirmed that International Roaming has been activated. If you're having difficulty to use your International Roaming we did an article for its basic troubleshooting available here International roaming troubleshooting guide.

 

Let me know should you require further assistance.

 

Cheers!