International roaming not working

[bruna864]

International roaming was activated before I left Australia; however, phone and data don't work in the US. Please contact via email. Thanks

[Ahra_G]

Hi @bruna864, 

You might want to try the steps from this article: International roaming troubleshooting guide

If it still didn't work after following the steps, kindly send your email address via private message so we can seek assistance from our Mobile Support team. 

Thanks! 

Ahra_G

International roaming was activated before I left Australia; however, phone and data don't work in the US. Please contact via email. Thanks