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Is it possible to temporarily activate my 3G network

sky3832523
Level 2
Hello ,
 
I received an email from TPG informing me that my phone number has been deactivated due to the shutdown of the 3G network. I am now trying to change my plan, but I cannot log into my TPG account because I am unable to receive the verification code. I have already filled out the Identity Form on this link https://www.tpg.com.au/identity as requested by TPG.
 
Is it possible to temporarily activate my 3G network so that I can receive SMS messages to log into my account and modify my mobile plan?tpg.png
 
1 REPLY 1
skozzy
Level 4

Cant beleive you have this trouble. My friend had similar issues and TPG posted a new sim to him, they also sent him a phone too (cheap ugly thing).