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Issue with international roaming - SMS

sambala
Level 2
Before leaving Australia I have already activated my international roaming. It was working in other countries but in India it is not receiving any sms (even when trying to sign into my tpg account!!) . I've tried restarting (multiple times) and changing network (it only connects to one). Noticed that this is a common issue so please help as im not getting my mastercard OTP sms's.
1 REPLY 1
BasilDV
Moderator

Hi @sambala 

 

We'd like to check the status of the international roaming for your mobile account.

 

Please send me a PM with your account details.

 

BasilDV