Get online support
Hey, Bobby747.
Help is here! Our Contact Centre is currently receiving a high volume of calls, you do not need to wait just send us a PM with your details (Mobile Number/Customer ID together with the address on file) with a short summary of your mobile billing concern.
How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.
Regards,