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Mobile billing/compliant

Bobby747
Level 2
I have been in the phone for more than 1 hour and hung up on 3 times. Need an urgent solution if anyone can call me otherwise will be lodging ombudsman complaint.
1 REPLY 1
Anonymous
Not applicable

Hey, Bobby747.
 

Help is here! Our Contact Centre is currently receiving a high volume of calls, you do not need to wait just send us a PM with your details (Mobile Number/Customer ID together with the address on file)  with a short summary of your mobile billing concern.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,