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Mobile cancellation

Bi
Level 2
Level 2
Hi, how I can cancel my mobile service and how long it takes.. after half an hour waiting on phone and.... I have to wait for TPG reply. Which was any time, no time limit or period. Are we free to receive your call for whole day??? ... What a poor and unprofessional service is providing by TPG.
1 REPLY 1
Joseph_D
Moderator

@Bi,

 

I'm sorry to see that you wish to cancel our TPG mobile service. We can see that you have been assisted yesterday a few hours after the initial call.

 

Let us know if you would need further assistance.

 

Kind regards,

Joseph D