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Mobile data not working

Amtulaala2003
Level 2
Hi, my mobile data is not working but it is showing that i have data but it's not working. My data plan start every 1st of each month and last month it was working great but this time it's not working at all. When i turn it on it shows signal sign with question mark on top left. I use Samsung. I will post pic of it too
1 REPLY 1
BasilDV
Moderator

Hi @Amtulaala2003 

 

How's the incoming and outgoing calls and texts?

 

What troubleshooting steps have you tried so far? 

Did you check to see if you still had mobile data available? You can check this using TPG My Account.

 

BasilDV