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Mobile number not working

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Level 1a

My phone number has been activated but it doesn’t work, pls help

3 REPLIES 3
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Moderator

Hi @Tsekouras 

 

Welcome to the Community!

 

We've edited your post that contains your Mobile number.

Please avoid posting any personal information on a public thread as it may compromise your account security.

 

We've seen that your Mobile is active and should start working.

If you are not getting any coverage, then please check the self help option that we've created here.

 

Let us know how it goes.

BasilDV

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Level 1a
My phone numbers are still not working. When we try to call other number it said i need to activate the phone
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Moderator

Hi @Tsekouras

 

Did you perform the troubleshooting on the link that I've provided? May we know if there's any error message?

Are you receiving a Mobile signal? Have you tried calling your own number if you can receive a call?

 

BasilDV