24Mar: email received saying unable to transfer a phone number from Vodafone, saying it was because of the wrong customer account number
However, the account number I gave wasn't wrong but I suspected it was because TPG misspelled my last name. So, the Vodafone system rejected it. I called and pointed out the misspelled last name and asked the CS to resubmit my porting request. Haven’t heard anything since nor able to contact the CS even though I was waiting on hold for almost thirty minutes.
What should I do next? At first, I thought I moved all my family members’ numbers to TPG but now I’m not so sure.
