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Mobile phone data not working

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Level 1

Hi

The mobile data on my plan has not been working for the last 6 months and I don't know how to fix it. 

Please help

1 REPLY 1
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Moderator

Hi @3767332 ,

 

Thanks for raising this to us. We'd love to help see what causing this issue, we tried to use your community details to pull up the account and we got a matching record found for security purposes please shoot me the service address on file, also include your best contact number and preferred time we'll have one of our Mobile Specialists contact you for real-time test and investigation.

 

For reference: How do I private message (PM) in the community 

 

Regards,