Mobile plan cancellation

[Forumuser]

Hi,

Would you please cancel my mobile plan and direct debit attached to it (next DD is set up for 21st August), so if you could please do it before that?

Thank you!

[Riezl]

Hi @Forumuser , we are sorry to know that you'd like to cancel your mobile service. Please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and have someone contact you to address your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[Forumuser]

Thank you so much, Riezl. I have sent you a PM.