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My data isn’t appearing on my device

JasonG
Level 2

I was having some issues with my data functioning, so I went on the TPG website and reset some of my settings, Unfortunately this made the cellular data icon disappear ever since. Consequently this has also made me unavailable to receive or send messages.

1 REPLY 1
BasilDV
Moderator

Hi @JasonG

 

Welcome to the Community!

 

We tried to search for your account using your community details to no avail.

We'd like to a look into your account for better understanding of the situation.

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV