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New Zealand Roaming Not Working

nred010
Level 2

Yet another post about international roaming not working - this is clearly a continual problem with TPG. I have enabled roaming on my account and am connected to the Vodafone network in NZ, and have received the introductory sms from TPG. But I cannot send SMS or call anyone.

 

2 REPLIES 2
Shane
Moderator

Hey, nred010.

Try this t roubleshooting and let us know how it will go. In the event that issue still persists shoot us a Private message with your account details (Customer ID/Mobile number) together with the best contact E-mail address.

International roaming troubleshooting guide


Regards,

 

Yet another post about international roaming not working - this is clearly a continual problem with TPG. I have enabled roaming on my account and am connected to the Vodafone network in NZ, and have received the introductory sms from TPG. But I cannot send SMS or call anyone.

 

nred010
Level 2

I've contacted TPG separately and it looks like this is now resolved - I am able to make SMSs now.