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Hi @Almaobed ,
Yes, you need to contact your previous ISP to cancel the old account.
Note: In the event that you requested to port the home phone number, you will need to keep the service from the old ISP active until the porting is done.
Let us know should you require further assistance.
@Almaobed wrote:Do I need to contact my current provider to let them know that I’m moving my account to TPG?