Newly signed up, cannot find/enable international roaming option in the account

[edwardkyd]

Hi there, I have just signed up mobile sim only plan but I couldn't find the international roaming option as shown in https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-International-Roaming/td-p/5156. Can anyone enlighten me? I want to enable my international roaming.

[Riezl]

Hi @edwardkyd ,we recommend having a read of these community articles, which may help with your concern.

• How to activate International Roaming 
• International roaming troubleshooting guide 

If the issue persists, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community