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Newly signed up, cannot find/enable international roaming option in the account

Level 2

Hi there, I have just signed up mobile sim only plan but I couldn't find the international roaming option as shown in Can anyone enlighten me? I want to enable my international roaming.


Hi @edwardkyd ,we recommend having a read of these community articles, which may help with your concern.


If the issue persists, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and further assist you.


To send a PM, please refer to this link: How do I private message (PM) in the community