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No mobile reception

Beatrix
Level 2
I live in McKenzie Hill in Castlemaine, Victoria. Since yesterday evening there is no mobile reception, neither voicemail nor sms are working. Everything is dead. I can't even ring TPG or log into my account, because the verification code does not come through. What am I going to do? This is really bad. I tried so many things, nothing worked. Tpg being is my registered service provider. I checked on the service status for my area, and nothing shows up. Thanks to anybody who has an idea how to solve the issue. Bx
1 REPLY 1
BasilDV
Moderator

Hi @Beatrix 

 

We're keen to look into the account and check on the network status in the area for better understanding.

 

Please flick us a private message with your account details.

 

BasilDV