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No network connection in Italy?

Level 2
Hi, I have a TPG sim only plan and I can’t connect to a network in Italy. The only reason I have a requirement to connect to a phone network is so that I can receive a SMS with a code for two factor authentication ( for banking etc ). I have no need for data because i can access the internet via Wifi. I can’t even login to my TPG account to check settings etc because the login process requires me to enter a code sent to my phone number via SSM. So, I need some help please to connect to a phone network in Italy with my TPG sim. Thanks

Hi @jad1605 


We'd like to check if the international roaming of your TPG SIM is enabled or not.


Kindly send us a private message with your account details.