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Old sim expired before getting activation code

victoriaroad18
Level 2
Hi Missed the window to get my new sim activation code sent to old carriers sim.

I'm stuck!

No way to call and sit on hold for longer than usual 😔

Help!!!! Why no options for chat support??? Can't get past activation screen in the app to chat either 😜
1 REPLY 1
Shane
Moderator

Hi @victoriaroad18 

 

Let us help you with the activation of the SIM and see what other options we can do, could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

 

Hi Missed the window to get my new sim activation code sent to old carriers sim.

I'm stuck!

No way to call and sit on hold for longer than usual 😔

Help!!!! Why no options for chat support??? Can't get past activation screen in the app to chat either 😜