PUK code

[60987]

I got locked out of my SIM card and I got a puk from a person from mobile techncle support person and they gave me the code but my iPhone said it was incorrect

[Ahra_G]

Hi @60987 

We appreciate you reaching out. 

I have since organised a call back to be made today (11 April 2021) from a member of our Mobile Support Team to assist you with your concern. 

Their team will try and contact you on the registered number(s) we have on file. 

Regards,

Ahra_G

[60987]

I can’t accept calls on the phone because my sim is locked and I can’t make any calls on my phone

[60987]

You can call me on my number that is on my account

[Ahra_G]

I understand, @60987. 

I believe there are 2 numbers registered on the account. 

I've advised their team to contact you on both. 

Thanks! 

[60987]

The 757 one doesn’t work and and the other one works but I can’t contact u on that one coz it’s locked

[Ahra_G]

Are you able to provide us with an alternative number? 

They did try to contact you on both numbers to no avail. 

Please send the number via private message. 

Thanks! 

Ahra_G