PUK code

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Level 1a
I accidentally got logged out from my SIM card and it requires PUK code, however when I click 'Get a PUK code' on my account it says invalid mobile number?
3 REPLIES 3
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

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Level 1a
Hi I DMed you the information, I was wondering of you were able to identify the issue yet?
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Moderator

Hi @Khalid65,

 

My colleague is currently not available today, please re-send the account details to me so I can proceed with the assessment related to this issue.

 

Regards,

 

 

Hi I DMed you the information, I was wondering of you were able to identify the issue yet?