Please help! Deleted eSim

[tomleah1976]

Hi

I accidentally deleted my eSim when i was setting it up and now I can't get it back.

Can anyone please help?! It's been activated but I cannot see anywhere to reinstall it.

Please help!

[kate_]

Hey @tomleah1976, since your eSIM has been deleted, a new one will need to be sent out to you.

If you head to the link below to complete our Confirm Identity form, our Privacy Team will reach out within 2 business days to get this sorted.

The number you enter in the form will be sent a verification link, so we suggest entering an alternate number that can receive texts. This can be the number of a friend or family member who can forward the link to you.

TPG | Confirm Identity