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Hi @Devenstar4,
Thanks for reaching out. We charge an $11 port out fee when you're porting out your service to another carrier. You can find more information by clicking on the link below.
https://www.tpg.com.au/sites/tpg/files/2024-01/TPG-Mobile-SIM-Only-Plans-Product-Brochure.pdf
Let us know if we can assist further.
-Ahra_G