Hi @dominicd ,
Thanks for raising this to us, we're sad to know that you're considering to portout your Mobile Service with us. Please shoot me a private message with your account details (Customer ID/mobile number) together with your best contact number and preferred time. We'll arrange one of our Mobile Specialists contact you to discuss details of Mobile Service Cancellation .
How do I private message (PM) in the community
Regards,
@dominicd wrote:
Hi, I want to port my number from TPG to another provider. I have just been debted by TPG for my next months charges with the cycle commencing on Feb1. If I port will I forfit this money? and will I also be charged a fee to port out? Thank you for your advice.
