Porting number issue

[Karangauswami]

Hi i am having tpg service since last 8 months now i bought iphone 11 with vodafone plan and want to port my tpg number to vodafone and i am having problem in porting and didnot get porting code in text please help me

[Anonymous]

Hi @Karangauswami ,

Welcome to TPG community!

We were able to find your account using your community details.

We've managed to check your account and can confirm that we have not receive a port out notification from your gaining provider. The porting authorisation that is being sent via SMS must come from Vodafone.

We recommend that you contact the gaining provider to send a port out notification to TPG.

Best regards!

[Karangauswami]

Vodafone has applies many attempts but everytime got rejected from yourside

[Anonymous]

Hi @Karangauswami ,

We recommend that you escalate this case with Vodafone and advise them that we are not receiving a port out notification.

Regards!