Porting optus number to TPG cannot making phone call

[stanhuang]

Hi, I have ported my number from Optus to TPG. Some problems:

- cannot making phone call

-cannot text msg

ps. I can receive phone call and msg, and mobile data is working.

[Ahra_G]

Hi @stanhuang, 

The number porting request usually takes about 15 minutes to be completed during business hours but can take up to 2 days on weekends. Once  it's completed, your old mobile SIM from your previous provider will stop working. 

Please PM us with your TPG mobile number so we can check your service. 

Thanks! 

Ahra_G