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SIM Plan Expiry

Level 1

Currently I have a 10 GB SIM Plan and pay $30 per month. From the last 2 days, I am unable to make calls and send texts as I got notified that my account does not have sufficent balance and my SIM is about to expire. 
I have checked my online account I do not have any fees due. I have enough amount set aside in my card to pay for my monthly fees too. How could I get my SIM up and running? 
Thank You  

1 REPLY 1
Moderator

Hi @Vineet,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and we are unable to detect any issues with the account.

 

We've checked the usage and it seems that you were able to make a call.


Are you still experiencing issues with your service?

 

Kind regards,

BasilDV