SIM activation

[victoriacooknz]

Hi there

I got an email this morning saying that my new SIM is activated but I’m still only getting an SOS symbol. What happens from here?

[BasilDV]

Hi @victoriacooknz 

Have you tried the troubleshooting given on this article?

• No Mobile Network Coverage?

If yes, then we'd like to check on the status of your Mobile account.

Please send us a private message with your account details.

BasilDV