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SIM card not arrived

Pheyworth
Level 2
Hi there,
Sim dispatched on 22/9 and yet to receive it. Any way to track where it is or if it’s lost.
I keep getting emails saying I should have received it by tpg.
1 REPLY 1
Riezl
Moderator

Hi @Pheyworth , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and look into this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community