SIM card replacement

[JimmyOYC]

I am trying to get a replacement sim and have went throught the verification process.

It has been two week since i have started the processed and i have not been able to obtain a committed timeline as of when my SIM will be delviered.

Have called and emailed mobilesupport@tpg.com.au and verify@tpg.com.au and they have not been able to provide any material update.

I need my replacement SIM.

Thank you. 

[BasilDV]

Hi @JimmyOYC 

We'd like to have a better understanding of the situation and check the status of the order.

Please send us a private message with your account details.

BasilDV