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There are icons indicating my network and 4G data are working but I cant use my mobile data or receiving sms (therefore cant get the code and login to my tpg account). I tried to restart my phone and reinsert the sim card but it's still not working. I also tried to manually set my network operators but it said 'unable to connect'. Is there any solution for this issue?
Hi @yeefarn0321,
We recommend to check this article and follow the basic troubleshooting: No Mobile Network Coverage?
If the issue persists, PM us with your TPG mobile number for further assistance.
Thanks!
Ahra_G