Sim Card Received - Activation Attempt Failed

[sfigurova]

Hi, I have received a new sim and when I try to activate it in my account, I receive an error on Step 3 - "Activation attempt failed, please try again".

[BasilDV]

Hi @sfigurova 

Since you are experiencing issues activating your SIM card online, then we might need to do it manually.

Please send us a private message with your account details.

BasilDV